FAQs

A single frequently asked question and its answer.

Where to find it

FAQs in the left menu of the dashboard.

How to add one

1. Go to FAQs → Add New FAQ.
2. Title: a short internal label so you can find it in the list later.
3. Fill in:
   • Question, the question exactly as visitors should read it.
   • Answer, the answer. Rich text, so links and lists work.
4. Click Publish.

Why the Title and the Question are separate

The Title is only for finding the FAQ in the admin list. The Question is what appears on the site. Keeping them separate lets you give a long, natural-sounding question a short label in the admin. It is fine to make them the same if that is easier.

Setting the display order

FAQs do not sort by date on the front end. Go to FAQs, then click Re-Order next to the status filters at the top of the list. This opens a drag handle (☰) next to each FAQ; drag to set the order they appear in on the site. There is no field for this on the FAQ's own edit screen, it is only set from this Re-Order view.

See also: Where everything lives · Glossary